BEYOND THE PITCH PRIVACY POLICY
Beyond the Pitch Ltd (“we”, “us” or “our”) is committed to protecting and respecting your privacy and personal data. This Privacy Policy sets out how we collect, use and store any personal data we collect from you, or that you provide to us and applies to any person who uses our website – www.beyondthepitchltd.com (“Website”), our clients and any other person who interacts with us or our staff.
1. About us
1.1 Beyond the Pitch Ltd is a limited company, registered in England and Wales under company number 15667097 and registered office address at c/o Centrefield LLP, 7 Constance Street, Knott Mill, Manchester, M15 4JQ.
1.2 We are the data controller and responsible for your personal data under this Privacy Policy. We are registered with the Information Commissioner’s Office with registration number ZB871098. We have appointed a data protection officer (“DPO”) who is responsible for overseeing this Privacy Policy. Please contact our DPO with any queries you have about this Privacy Policy, using the contact details set out in section 15 below.
2. Personal data we may collect about you
2.1 Personal data means any information about an individual which identifies that person. It does not include personal data where the identity has been removed (anonymous data).
2.2 We may collect personal data from you in the course of our business, through your use of our Website, when you contact us or request information from us, when you engage us to provide services and/or when you engage with any of our staff.
2.3 The personal data we may collect and process about you includes:
2.3.1 Identity Data, including your name, title, the company you work for, your position and any identification or background information provided by you and/or collected by us as part of our client onboarding process (which may include photographic identification, proof of address, etc.);
2.3.2 Contact Data, including your address, email address and telephone number;
2.3.3 Financial Data, including your bank details and other payment related information;
2.3.4 Profile Data, including information you may provide to us for the purposes of receiving or using our services, including attending meetings and events (e.g. dietary requirements), providing your feedback and/or information relating to your interests and preferences;
2.3.5 Usage Data, including information you may provide when you contact us by any means, including via email and information about how you interact with and use our Website and services;
2.3.6 Technical Data, including any information transmitted by your computer/tablet/mobile phone when you use our Website and/or in relation to materials and communications we may send to you electronically. This may include information from your visits to our Website, your IP address, browser data, pages viewed, traffic and location data and information we receive from cookies or from our use of website analytics services. This information is sent by your device(s) using a variety of cookies. To view our Cookie Policy, please scroll down.
2.3.7 Marketing and Communications Data, including your preferences in receiving marketing information from us and your communication preferences.
2.4 Where we need to collect personal data by law, or under the terms of a contract which we have with you, and you fail to provide that data when requested, we may not be able to provide our services and/or perform the relevant contract. If this occurs, we may have to cancel the provision of our services to you or the relevant contract, but we will notify you at the relevant time if this is the case.
3. How we obtain your personal data
3.1 We may obtain your personal data in the following ways:
3.1.1 when you engage us to provide our services, we will ask for the information that we need to provide those services; this information includes contact details, billing information, any client identification checks we are required to undertake, and information relevant to the services we provide;
3.1.2 when you provide your personal data to us, or interact with us directly, including corresponding with us or submitting a query to us via the ‘contact form’ on our Website;
3.1.3 via our cookies and other similar technologies which automatically collect technical data about your device(s), browsing actions on our Website and such other online interactions with us;
3.1.4 from publically available sources such as public registers, publications, online sources, and the media (including print media/online media/social media);
3.1.5 where applicable, when you sign up to receive newsletters from us (where applicable) and/or register for an event, we will ask you to provide your contact details and other relevant information; and/or
3.1.6 (where applicable) if you apply for a job with us, we will ask you for information relevant to your application.
3.2 If you provide information to us about another person, you must ensure that you comply with any legal obligations and data protection laws that may apply to your provision of their information to us.
4. How we use your personal data
4.1 We use your personal data in the following ways:
4.1.1 to provide our services to our clients (including handling the personal data of others on behalf of our clients);
4.1.2 to manage and administer our relationship with our clients and any person that interacts with us;
4.1.3 to fulfil our legal, regulatory and risk management obligations;
4.1.4 to provide information requested by you;
4.1.5 to promote our services, including newsletters and details of events (where applicable);
4.1.6 to administer our Website and for internal operations (including troubleshooting, data analysis, testing, research, statistical and survey purposes);
4.1.7 to identify you when you visit our Website, improve our Website and monitor the pages you access to assist in providing a better service to you;
4.1.8 to ensure that content from our Website is presented in the most effective manner for you and your device(s);
4.1.9 for research and analysis purposes so that we can monitor and improve the services which we provide;
4.1.10 to contact you to obtain further information which we may require regarding our interaction with you, including to assist in the provision of our services to you; and
4.1.11 where applicable, for the purposes of recruitment.
5. The basis on which we use your personal data
5.1 We will only use your personal data in accordance with applicable data protection laws. We rely on a number of lawful bases for our use and processing of your personal data, namely:
5.1.1 where we need to perform any contract we are about to enter into or have entered into with you;
5.1.2 where there is a legitimate business interest for us to use your personal data. We will only rely on our legitimate business interest, where it is fair and reasonable to do so and it is appropriate and relevant to our business relationship with you;
5.1.3 to comply with our legal and regulatory obligations; and
5.1.4 where we have obtained freely given, specific and informed consent from you to use your personal data, for example through engaging us to provide our services or signing up to our mailing list.
6. Who we may share your personal data with
6.1 We may disclose your personal data to third parties in the following circumstances:
6.1.1 in providing our services, we may disclose a client’s personal data in respect of that client’s matter to third parties to the extent that such disclosure is reasonably necessary in connection with that particular matter and our provision of services to you;
6.1.2 suppliers and service providers to whom we outsource certain support or operational services (such as IT service providers, postal services and debt collection service providers);
6.1.3 legal advisers where legal advice is required in connection with a client’s matter;
6.1.4 our auditors, accountants and other professional advisers;
6.1.5 our insurers and insurance brokers;
6.1.6 with your prior consent, we may seek publicity concerning our involvement in any matter which you instruct us on where appropriate (this will not extend to disclosing any confidential information about any particular matter);
6.1.7 we may make known publically that you are/have been a client of ours (again, this will not extend to disclosing any confidential information about any particular matter(s));
6.1.8 when disclosure is requested by: (i) a court; (ii) a government agency (e.g. HMRC); and/or (iii) a regulatory body;
6.1.9 if our business or substantially all of our assets are acquired by a third party, in which case personal data held by us may be transferred; and/or
6.1.10 to protect the rights, property and/or safety of us, our staff or any other third party.
7. Your rights in relation to your personal data
7.1 You have a number of rights under data protection laws in relation to your personal data, including the right to:
7.1.1 request access to your personal data (commonly known as a “subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;
7.1.2 request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us;
7.1.3 request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove your personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below). Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
7.1.4 object to us processing your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data;
7.1.5 request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data if you want us to establish the data’s accuracy or our reason for processing it;
7.1.6 request that we transfer the personal data we hold about you to you or a third party; and/or
7.1.7 withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide our services to you. We will advise you if this is the case at the time you withdraw your consent.
7.2 Where you request access to your personal data, we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights in relation to how we process your personal data). This is a security measure to ensure that personal data is not disclosed to any person who does not have a right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
7.3 You will not have to pay a fee to access your personal data (or to exercise any of your other rights in relation to how we process your personal data). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
8. How we keep your personal data secure
8.1 We protect your personal data by implementing appropriate technical and organisational security measures to prevent access by unauthorised persons and any unlawful processing, accidental loss, destruction or damage. Although we make every effort to seek to protect your personal data, we cannot guarantee the security of any data transmitted electronically and any transmission is at your own risk.
8.2 We may use third party social media sites such as LinkedIn. If you use these third party platforms, you should review their respective privacy policy for more information about how they collect and use your personal data.
9. How long we keep your personal data for
9.1 We do not keep your personal data for any longer than is necessary to fulfil the purpose for which we collected it or to comply with any legal, regulatory or reporting obligations or to assert or defend against legal claims.
9.2 To determine the appropriate retention period for any personal data, we will consider: (a) its content; (b) its sensitivity; (c) the potential risk of harm from unauthorised use or disclosure; (d) the purposes for which it is processed; (e) whether we can achieve those purposes through other means; and (f) the applicable regulatory or legal requirements regarding the retention of such information.
10. Marketing communications
10.1 We may send you marketing communications from time to time which we consider may be of interest to you. You may unsubscribe from receiving such marketing communications at any time by clicking on the unsubscribe link in the relevant email or contacting our DPO using the details included in section 15 below.
11. Links to other websites
11.1 Our Website may contain links to other websites owned and operated by third parties. These third party websites will have their own privacy policies that will govern the use of any personal data you submit whilst visiting those sites and/or engaging the services of other third parties external to us. We do not accept any responsibility or liability for these policies or the privacy practices of any third parties over which we have no control. You should check the policies of such entities before submitting any personal data to them. Your use of third party websites is at your own risk.
12. International transfers
12.1 We not do transfer your personal data outside the UK.
13. Changes to your personal data
13.1 We aim to keep any personal data we hold about you up to date, accurate and error free. Please help us to keep your information accurate and up to date by notifying our DPO (using the details included in section 15 below) of any relevant changes to your personal data (for example where you change address).
14. Changes to our Privacy Policy
14.1 We keep this Privacy Policy under review and may occasionally make changes to it (including if necessary as a result of the development of our Website, changes to technologies, legal or regulatory requirements, etc.). If we change this Privacy Policy, we will post the updated Privacy Policy on our Website. Your continued use of our Website and/or our services after any such changes will constitute your acceptance of the updated Privacy Policy.
15. How to contact us
15.1 Queries regarding this Privacy Policy or our practices relating to use of your personal data should be sent by email to info@beyondthepitchltd.com.
15.2 You have the right to make a complaint to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to discuss and address your concerns before you approach the Information Commissioner’s Office, so please contact our DPO at info@beyondthepitchltd.com in the first instance.
BEYOND THE PITCH COOKIE POLICY
This Cookie Policy (together with our Website Terms of Use) apply to your use of this website, www.beyondthepitchltd.com (“Website”), operated by Beyond the Pitch Ltd (“we”, “us” or “our”).
We are a limited company registered in England and Wales under company number 15667097 and registered office address at c/o Centrefield LLP, 7 Constance Street, Knott Mill, Manchester, M15 4JQ.
By using our Website, you agree that you consent to our use of cookies. If you do not consent to our use of cookies, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.
1. Our use of cookies
1.1 Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. A cookie is a small alphanumeric text file that we store on your browser or the hard drive on your device. Cookies contain information that is transferred to your device.
1.2 When you use our Website, we may collect information about your device, including where available your IP address, operating system and browser type, for system administration and to gather aggregate information. We may also use such aggregate information to help us reach the kind of users we wish to target. This is statistical data about our users’ browsing actions and patterns and does not identify you/any individual.
2. Types of cookies we use
2.1 We use the following cookies on our Website:
2.1.1 Strictly necessary cookies – these cookies are essential for our Website to operate and function as intended. They include, for example, cookies that enable you to fill out the ‘contact form’ on our Website and for security and network management in connection with our Website;
2.1.2 Analytical or performance cookies – these cookies allow us to recognise and count the number of visitors to our Website, and to see how visitors move around our Website when using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily;
2.1.3 Functionality cookies – these cookies are used to recognise you when you return to our Website. Where applicable, this enables us to personalise our content for you and remember your preferences; and
2.1.4 Targeting cookies – these cookies record your visit to our Website, the pages you have visited and the links you have followed. We may use this information to make our Website more relevant to your interests.
3. Third party cookies
3.1 We use Google Analytics on our Website to provide us with information about the performance of our Website and how visitors use our Website. To opt out of being tracked by Google Analytics, please visit http://tools.google.com/dlpage/gaoptout.
4. How to contact us
4.1 If you have any queries about our Cookie Policy or our use of cookies, please send us an email at info@beyondthepitchltd.com.